1
We learn about the person
Tell us about the person's needs, goals, daily routines, health and safety concerns, and the support they are looking for.
Championing Well-Being
Support for a life that feels like yours.
Person-centered services for people with intellectual and developmental disabilities and mental health diagnoses — built around individual goals, meaningful relationships, and everyday choice.
CARF accredited
Person-centered organization
Serving Tennessee and Western North Carolina
Start here
Find the right next step.
Start with the option that fits what you're looking for.
Talk through support options
Share what kind of support you are looking for and we will help with next steps.
Explore available services
Find residential, employment, community, behavioral, respite, and early supports.
Work with purpose
See direct support jobs and contracted Family Model Provider opportunities.
How support begins
Getting support should feel clear from the first conversation.
When a person or family reaches out, our first goal is to understand the need, explain available Support Solutions services, and begin a path toward care that fits the person and their community.
2
We explain service options
Our team helps determine which Support Solutions services may fit, what information is needed, and what availability looks like in the person's area.
3
We begin the next step together
If Support Solutions is a fit, we work with the person, family, and care team to move toward intake, planning, and support.
A different standard of care
Beautiful lives are built in ordinary moments.
Excellent support is not only visible in a treatment plan or an accreditation badge. It shows up when someone chooses dinner, learns a bus route, gets ready for work, calls a friend, settles into a safe home, or feels respected during a difficult day.
We design support around the person. Services flex around goals, preferences, strengths, health needs, and communication style.
We make independence practical. Support is focused on daily skills, routines, employment, relationships, and community access.
We stay steady through complexity. Families and referral partners need a team that does not disappear when support gets hard.
Hear from leadership
A mission built on dignity, acceptance, and choice.
Hear directly from Dr. Larry Durbin, CEO and owner, about the people behind Support Solutions and the standard of care that has guided the organization since 2005.
Learn More About UsThe SSMS framework
Four commitments that shape how we show up.
Safety, Support, Momentum, and Success — the values that guide every staff action, every plan of support, and every conversation with a family.
Safety
Maintaining consistent protection and oversight, with dignity and respect at the center of every interaction.
Support
Delivering reliable, person-centered supports and services informed by listening, best practices, and compassion.
Momentum
Fostering individual progress for supported persons and team members through learning, mentorship, and growth.
Success
Living your best life — empowering choice, independence, confidence, and a positive, inclusive culture for everyone.
Core services
Four ways support becomes a fuller life.
A safe place to live
Supported living, family model supports, residential supports, mental health housing, and daily routines.
Support when life gets hard
Behavior services, mental health clinic support, respite, and enhanced supports for complex needs.
Meaningful days
Employment supports, day services, community integration, networking, and skill building.
Families with backup
Early intervention, personal assistance, caregiver relief, and flexible services that help families keep moving forward.
Amelia Smith
Executive Assistant
A voice from our team
Read more stories“I show up every day because of the people we support. Seeing their progress, celebrating their victories, and being part of their journey makes every moment worthwhile.”
Proof of commitment
Twenty years of person-centered support — and growing.
Support Solutions has grown from Memphis into a multi-region provider across Tennessee and Western North Carolina, with services scaled to meet rising need without losing the mission centered on acceptance, dignity, and choice.
956Persons supported in 2025
20+Years serving since 2005
2States: TN & NC
CARFNationally accredited
Employment and Community First CHOICES health plans:
- BlueCare
- UnitedHealthcare
- Wellpoint