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New leadership to take the reins at Support Solutions


New leadership to take the reins at Support Solutions

 Jeff Durbin and Shannon Durbin move into new leadership positions within the company.

MEMPHIS, TN— When Dr. Larry Durbin, President and CEO of Support Solutions of the Mid South, decided to step down from the day-to-day operations of the company, he didn’t have to look far to find qualified successors.  Jeff Durbin, the company’s Chief Financial Officer, was selected in July 2017 to serve as Chief Executive Officer and Shannon Durbin, the company’s Chief Operating Officer/Quality, was tapped to serve as the new President of the organization in April of 2018.

These appointments are a testament to the dedication and hard work that both Jeff and Shannon have demonstrated in their combined 21 years with the organization.

“Jeff’s versatility and apt financial and business acumen has positioned him well for his new role as CEO,” said Durbin. “Under his leadership, we have improved financial efficiencies and adjusted well to changes in legislation that have a major impact on our company and the population that we serve.”

“Likewise, Shannon has been an incredible asset to our team since her start with us in 2009,” said Dr. Larry Durbin.  “She plays a significant role in creating, improving and maintaining the success we’ve experienced as a company. Her specific experience in quality management with persons with disabilities is invaluable.”

In her new role as President, Shannon will continue to lead and supervise the organization’s extensive quality department and mental health services, as well as assume direct responsibility for all program operations and corporate human resources.  In addition, she will work closely with Jeff Durbin on all business development, marketing, and long-term strategic planning efforts.

Dr. Larry Durbin now serves as the Managing Member of the organization.




More information on Jeff Durbin: Jeff has more than 20 years of experience managing accounting, finance, and information technology processes in the corporate sector.  Jeff obtained his CPA license in 2002 (inactive) and earned his Bachelor’s degree from University of Memphis in Business Administration with concentration on Accounting.

 More information on Shannon Durbin: Shannon has worked in the healthcare industry for more than fifteen years. She was a CARF surveyor, where she audited provider organizations throughout the U.S. and Canada. Durbin earned a Master of Business Administration from Union University, and her undergraduate degree from the University of Tennessee in Business Administration with a focus in logistics.

More information on Support Solutions: Support Solutions is a leading provider of support services for people with intellectual and developmental disabilities, serving this population for more than 12 years, currently in North Carolina and Tennessee.

Our goal is providing a happy, healthy and safe environment where supported persons can pursue their dreams, establish significant relationships and connect to their communities.  Our highly-trained professionals and clinicians believe in an integrated approach to the delivery of supports for people, particularly those with a dual diagnosis requiring specialized mental health services. 


Media Contact:

Meghan Heimke

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