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About Us Staff

The Support Solutions team includes executive leadership, administrative staff, trained medical professionals, behavioral analysts, direct service professionals and home managers, all equipped and ready to provide support to you and your loved one. Our team is committed to providing person-centered services. Our broad background and heart for serving these individuals position Support Solutions as a compassionate and comprehensive provider of services with intellectual and developmental disabilities.

Jeff Durbin, CPA, Chief Executive Officer

Jeff has more than 20 years of accounting and financial experience in corporate sector, including significant experience implementing controls to comply with the Sarbanes Oxley Act. He previously worked at Lucite International.

Dr. Larry Durbin, Managing Member


Dr. Durbin is a visionary leader in the field of intellectual disabilities. He began his career as a mental health counselor working with Vietnam veterans. He’s served as executive director of the C.S. Patterson Training and Habilitation Center in Trenton, Tenn., executive director of Shelby Residential and Vocational Services (SRVS) in Memphis, Tenn. Dr. Durbin was appointed by Tennessee Governor Ned McWherter to serve as assistant commissioner of Mental Retardation Services. In that role, he oversaw institutional and community services for more than 6,000 persons and led the state’s efforts to expand community services and downsize the state’s developmental centers. Dr. Durbin also served as the national director of business development at National Mentor Healthcare in Boston, Mass. He leads the Durbin Consulting Group.

Walter Rogers, Chief Operating Officer/Development


Walter has an extensive professional track record in executive management level responsibility for community and professional service programs with person-centered values. He began his career as a special education teacher and has worked at the C.S. Patterson Training and Habilitation Center, West Tennessee office of community services, Shelby County Residential and Vocational Services, Regional Director for the Middle and East Tennessee Office of Community Service (DIDS) in Nashville, Tenn. and ARC of Tennessee. Walter also worked with Dungarvin, Inc. where he was responsible for the management of support services in Colorado, New Mexico and Oklahoma for more than 230 people. His experience has included support and advocacy services.

Shannon Durbin, Chief Operating Officer/Quality

Shannon Durbin_Circle

Shannon has worked in the healthcare industry for more than 15 years. She has a wealth of experience in Quality and Performance measurement as well as process improvements focusing on key performance indicators, data, analytics, and reporting. In the past, she was a certified CARF surveyor, where she audited provider organizations throughout the U.S. and Canada. Shannon earned a Master of Business Administration from Union University’s McAfee School of Business (AACSB), and her undergraduate degree from the University of Tennessee in Business Administration with a focus in logistics.

Becky Harding, Director of Quality


As Director of Quality for Support Solutions, Becky is committed to ensuring comprehensive quality management systems are in place to maintain compliance with all state, regulatory and Commission on Accreditation of Rehabilitation Facilities (CARF) standards. Becky began working at Support Solutions in January 2013 as a Quality Management Specialist, then promoted to HIPAA Privacy Officer in August 2013. During her tenure at Support Solutions, she has served as the Chair of Support Solutions Safety Committee and Co-chair of Support Solutions Event Committee. Becky serves as a member of the organization’s Human Rights Committee and Incident Management Committees. Becky earned a bachelor’s degree in Health Services Administration from University of Memphis in May of 2012.

Lindsey Brady, EdD, BCBA, Chief Behavior Analyst


Lindsey oversees our team of behavior analysts, who work with individuals with disabilities who engage in challenging behaviors. She is a board certified Behavior Analyst, with her Doctorate in Instruction and Curriculum Leadership with a focus in Applied Behavior Analysis. Lindsey has worked with individuals with disabilities since 2004 and previously served as a Special Education Teacher for eight years.

Tawanna Currie-Rhodes, Regional Program Director, Memphis


Tawanna is committed to providing quality services for people with intellectual disabilities. She has worked in the field for more than 14 years. She has a Bachelor of Arts degree from Lambuth University. In her 10 years with Support Solutions, Tawanna has served as program director for behavior respite, assistant director in Memphis and Jackson and regional director in Memphis.

Delores Crump, Regional Program Director, Jackson


Delores’ expertise includes providing supported living services, community-based day services and personal assistance services. In her 40-year career, she successfully opened and managed the day-to-day operations of several Mid-South companies prior to joining Support Solutions.

Beth Dunahee, Regional Program Director, Nashville


With more than 32 years of experience working with adults with disabilities in a variety of different roles and more than 27 years of supervisory experience, Beth is well-suited to lead our Middle Tennessee team. Beth previously worked as an administrator for the State of Tennessee as well as a CARF surveyor, and is uniquely qualified to ensure quality and value in the services we provide.

Leatha Shuster, Regional Program Director, East Tennessee Region, Knoxville and Chattanooga


Leatha has 14 years of experience working in the developmental disability profession. She began her career for the largest service provider agency in Tennessee as the human resources manager.

Anna Cook, Psychiatric Nurse Practitioner


Post-Master Psychiatric Mental Health Nurse Practitioner, Vanderbilt University
Masters Adult Clinical Nurse Specialist, Murray State University
Bachelor of Science in Nursing, Murray State University
Currently pursuing Doctorate of Nursing Practice

SaBrenna Reed, LCSW, Licensed Clinical Social Worker


Master of Social Work, Florida State University
Bachelor of Arts in Biochemistry, Florida A&M
Specializes in Psychotherapy, Individual & Group Therapy, and Trauma Work